Privacy Policy

Introduction

Welcome to the Efurnish website (“we” or “us” or “Efurnish”), accessible at efurnishug.com, along with any associated mobile applications or similar digital platforms (the “Website”).

Efurnish is committed to protecting and preserving the personal information of all website visitors. All references to “you/your” in this document refer to website visitors.

This website privacy policy (“Privacy Policy”) outlines the principles and practices governing the processing (which includes collection, use, and sharing) of personal information by Efurnish, which we may collect from you or that you may provide to us either through the Website, via email, or through other communications.

Important Notice

Please read this Privacy Policy carefully to understand our views and practices regarding your personal information and how we will treat it.

By visiting our Website and/or submitting personal information to us, whether during a visit or otherwise, you are voluntarily and unconditionally accepting and consenting to the practices described in this Privacy Policy. You consent to Efurnish, its team, agents, contractors, and/or third-party service providers to process (including collect, use, and disclose) your personal information for the purposes outlined herein.

If you disagree with this policy, please do not use our Website.

Definitions

Unless otherwise defined by context, the following terms have these meanings in this Privacy Policy:

• “Consent”: A voluntary, specific, and informed agreement allowing us to process your personal information.
• “Processing / Process”: Any operation involving personal information, including:
  • collection, recording, organization, storage, updating, retrieval, or use;
  • transmission, distribution, or availability in any form, including international transfers;
  • alteration, merging, restriction, deletion, or destruction;
  • identity and financial verification, including compliance checks and
  • direct or indirect marketing communications.

Data Collection

Personal information is data that identifies or could reasonably be linked to you, such as your name, contact details, ID number, and address. It is governed by Uganda’s Data Protection and Privacy Act, 2019.

User Images: We may collect images you upload to improve your experience, such as product reviews, customer support chats, and image-based product searches.

This Privacy Policy does not cover anonymous or aggregated data that does not identify you. We may use such information without restriction to evaluate and improve our services or share insights with sponsors or partners.

Information We May Collect From You

We may collect the following personal information when you interact with us:

• Name, contact details, ID number, email, physical address;
• Your preferences, profession, and marital status;
• Information is provided via forms, registrations, surveys (optional), support requests, or correspondence.

Information We Collect Automatically

When you visit our Website, we may automatically collect:

• Technical data: IP address, browser type/version, operating system, log in details;
• Usage data: pages visited, resources accessed, traffic, and location data.

Information From Other Sources

We may receive data about you from third parties such as partners, service providers, payment processors, and credit bureaus.

Use of Collected Information

Efurnish will only process your data in line with this Privacy Policy. Uses include:

• Providing our services to you;
• Processing and verifying the information you provide;
• Improving your website experience;
• Offering new products or features;
• Contacting you about service updates, changes, or offers;
• Administering contracts or transactions;
• Conducting marketing, if you’ve consented;
• Allowing participation in interactive features.

We may use your data internally for analysis, research, troubleshooting, system testing, and surveys. If you consent, trusted third parties may contact you about relevant services. All third parties are bound to confidentiality and data protection obligations.

We may disclose your information when required by law or to protect our legitimate interests or those of others.

Storage and Transfer of Information

Trusted partners or service providers may store or process your data outside Uganda. In such cases, we will ensure adequate protection measures are in place.

You consent to international transfers of your personal data by using the Website and submitting your information.

Controlling Your Information

You may restrict the processing of your information by:

• Opting out via checkboxes during data collection;
• Withdrawing consent by contacting us at contact@efurnishug.com

We will never sell your data. You have the right to request access to your personal information or to have it corrected or deleted. For assistance, contact us at contact@efurnishug.com

Cookies

Efurnish uses cookies to collect technical information and enhance your browsing experience. Cookies help us:

• Understand audience behavior;
• Store preferences and customize the site;
• Recognize returning users.

You may disable cookies via your browser settings, though some features may not function correctly without them.

Third-Party Websites

Our Website may contain links to external websites. These have their own privacy policies, and Efurnish is not responsible for their content or practices. Review their policies before providing any personal data.

Efurnish does not allow:

• Framing of our Website without permission;
• Automated data collection tools or scraping without consent.

Your Rights

You are entitled to the following rights under data protection laws:

• Access: Request a copy of your personal data;
• Rectification: Correct or update your information;
• Objection: Withdraw consent to processing;
• Erasure: Request deletion of your data when no longer needed or lawfully processed;
• Complaint: You can raise concerns with your national data protection authority, though we recommend contacting us first to resolve them.

To delete your account and data, email contact@efurnishug.com. We will process your request within 30 days and confirm via email.

Safeguarding Your Information

We protect your data through secure servers and access controls. We ensure confidentiality agreements and appropriate safeguards bind staff and service providers handling your data.

While we do our best to protect your information, we cannot guarantee complete security and disclaim liability for third-party breaches beyond our control.

Our Commitment

Efurnish will:

• Treat your data as confidential;
• Use safeguards to protect your data;
• Notify you of any data breaches where your identity is known;
• Allow access, correction, or deletion of your information upon request;
• Return or destroy data when no longer required or upon request.

Policy Updates

We may revise this Privacy Policy periodically. Any updates will be posted on our Website. Continued use after changes are posted indicates your acceptance. We may seek additional consent where required by law.

Feedback and Questions

If you have questions or concerns about this policy, contact Efurnish using the Contact Us form on our Website or email us at contact@efurnishug.com. We’re here to help.